FAQs
1. Scuba Diving Basics:
Q: What is scuba diving?
A: Scuba diving is an underwater adventure that allows you to explore the mesmerizing world beneath the waves. Using special breathing equipment, you can dive deeper and stay underwater longer than with traditional snorkeling. It's both thrilling and serene – perfect for adrenaline seekers and those looking for a calming escape!
Q: Do I need to know how to swim to scuba dive?
A: While being comfortable in water is essential, you don't need to be an Olympic swimmer to enjoy scuba diving. Basic swimming skills and water comfort are sufficient for most diving experiences. Our expert instructors will guide you through the process and ensure your safety every step of the way.
2. Products and Services:
Q: What scuba diving courses do you offer?
A: We offer a range of courses for all levels, from complete beginners to advanced divers looking to specialize. Our most popular options include:
- Discover Scuba: A perfect introduction for first-timers
- Open Water Certification: The first step to becoming a certified diver
- Advanced Open Water: For certified divers looking to expand their skills
- Specialty Courses: Focus on specific areas like night diving, underwater photography, and more
Q: Do you sell scuba diving equipment?
A: Absolutely! We carry a wide range of top-quality scuba gear from trusted brands. Whether you're looking for your first mask and fins or a complete professional setup, our knowledgeable staff can help you find the perfect equipment for your needs and budget.
3. Booking and Reservations:
Q: How do I book a diving trip or course?
A: Booking with Extreme Watersport is easy! You can:
1. Visit our store and speak with our friendly staff
2. Call us at 03 5982 3432
3. Email us at info@extremewatersport.com.au
4. Book through our website
We recommend booking in advance, especially during peak seasons, to ensure availability.
Q: What is your cancellation policy?
A: We understand that plans can change. Our standard cancellation policy allows for full refunds if cancelled at least 48 hours before your scheduled dive or course. For cancellations within 48 hours, we offer a 50% refund or the option to reschedule. Please contact us as soon as possible if you need to make changes to your reservation.
4. Safety and Regulations:
Q: Is scuba diving safe?
A: Safety is our top priority at Extreme Watersport. Scuba diving is a very safe activity when proper procedures are followed. All our instructors are certified professionals, and we maintain our equipment to the highest standards. We also conduct thorough briefings before each dive to ensure everyone is comfortable and prepared.
Q: Are there any health requirements for scuba diving?
A: While scuba diving is accessible to most people, there are some health considerations. Generally, you should be in good physical condition and free from severe medical issues. Before your first dive, you'll need to fill out a medical questionnaire. If you have specific health concerns, we recommend consulting with a doctor who specializes in dive medicine.
5. Equipment Care and Maintenance:
Q: How should I care for my scuba gear?
A: Proper care extends the life of your equipment and ensures your safety. Here are some basic tips:
- Rinse all gear with fresh water after each use, especially in saltwater
- Allow equipment to dry completely before storage
- Store gear in a cool, dry place away from direct sunlight
- Have your regulator and BCD serviced annually by a professional
- Regularly inspect your gear for signs of wear and tear
Q: Do you offer equipment servicing?
A: Yes, we provide professional servicing for all types of scuba equipment. Our certified technicians can handle everything from routine maintenance to complex repairs. Regular servicing is crucial for your safety and the longevity of your gear.
Q: What is scuba diving?
A: Scuba diving is an underwater adventure that allows you to explore the mesmerizing world beneath the waves. Using special breathing equipment, you can dive deeper and stay underwater longer than with traditional snorkeling. It's both thrilling and serene – perfect for adrenaline seekers and those looking for a calming escape!
Q: Do I need to know how to swim to scuba dive?
A: While being comfortable in water is essential, you don't need to be an Olympic swimmer to enjoy scuba diving. Basic swimming skills and water comfort are sufficient for most diving experiences. Our expert instructors will guide you through the process and ensure your safety every step of the way.
2. Products and Services:
Q: What scuba diving courses do you offer?
A: We offer a range of courses for all levels, from complete beginners to advanced divers looking to specialize. Our most popular options include:
- Discover Scuba: A perfect introduction for first-timers
- Open Water Certification: The first step to becoming a certified diver
- Advanced Open Water: For certified divers looking to expand their skills
- Specialty Courses: Focus on specific areas like night diving, underwater photography, and more
Q: Do you sell scuba diving equipment?
A: Absolutely! We carry a wide range of top-quality scuba gear from trusted brands. Whether you're looking for your first mask and fins or a complete professional setup, our knowledgeable staff can help you find the perfect equipment for your needs and budget.
3. Booking and Reservations:
Q: How do I book a diving trip or course?
A: Booking with Extreme Watersport is easy! You can:
1. Visit our store and speak with our friendly staff
2. Call us at 03 5982 3432
3. Email us at info@extremewatersport.com.au
4. Book through our website
We recommend booking in advance, especially during peak seasons, to ensure availability.
Q: What is your cancellation policy?
A: We understand that plans can change. Our standard cancellation policy allows for full refunds if cancelled at least 48 hours before your scheduled dive or course. For cancellations within 48 hours, we offer a 50% refund or the option to reschedule. Please contact us as soon as possible if you need to make changes to your reservation.
4. Safety and Regulations:
Q: Is scuba diving safe?
A: Safety is our top priority at Extreme Watersport. Scuba diving is a very safe activity when proper procedures are followed. All our instructors are certified professionals, and we maintain our equipment to the highest standards. We also conduct thorough briefings before each dive to ensure everyone is comfortable and prepared.
Q: Are there any health requirements for scuba diving?
A: While scuba diving is accessible to most people, there are some health considerations. Generally, you should be in good physical condition and free from severe medical issues. Before your first dive, you'll need to fill out a medical questionnaire. If you have specific health concerns, we recommend consulting with a doctor who specializes in dive medicine.
5. Equipment Care and Maintenance:
Q: How should I care for my scuba gear?
A: Proper care extends the life of your equipment and ensures your safety. Here are some basic tips:
- Rinse all gear with fresh water after each use, especially in saltwater
- Allow equipment to dry completely before storage
- Store gear in a cool, dry place away from direct sunlight
- Have your regulator and BCD serviced annually by a professional
- Regularly inspect your gear for signs of wear and tear
Q: Do you offer equipment servicing?
A: Yes, we provide professional servicing for all types of scuba equipment. Our certified technicians can handle everything from routine maintenance to complex repairs. Regular servicing is crucial for your safety and the longevity of your gear.
